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Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

Hi for working days (Sun-Friday) order inside Kathmandu valley you will receive your order with in 24 hours, Outside Kathmandu it may take 2-5 days depends upon the location. 

You don’t need to create account at first, Just add the products to the cart as your wish and while check out you have to fill the details, in checkout page if you tick on Create an account option your account will be created. 

If you already have your account you can change from account section, if you are new customer you can take our whatsapp support to change shipping address. 

We will forward your Airway bill if your order is from outside Kathmandu, for inside Kathmandu we don’t have live tracking option but you can get support from our whatsapp support number. 

We don’t accept credit card, we only accept cash on delivery and esewa payment.

We are registered on PAN, so each purchase you will receive PAN Invoice.

We only ship inside Nepal.

If you have multiple order, we send you on one package.

If you need to swap an item

Returns and Exchanges

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Express shipping

All Over Major Cities of Nepal.

Easy 7 days returns

7 days money back guarantee

International Products

Best High Quality Products.

Cash On Delivery/Fonepay

We accept online payment.