At Eyepasal , we take great care to ensure that your order arrives to you in perfect condition. However, if your order arrives damaged, we are here to help. If your order arrives damaged, please follow these steps: Contact our customer service team immediately after receiving the order. Provide us with a photo of the damaged product and packaging. Our team will review the information and, if deemed necessary, issue a replacement or refund. Please note that in order for us to process a replacement or refund, the damaged product and packaging must be returned to us. We will provide you with a return shipping label and will cover the shipping costs for the return. We take pride in providing our customers with the highest quality products and strive to ensure your complete satisfaction. If you have any questions or concerns about a damaged order, please don’t hesitate to reach out to our customer service team at
[email protected]